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ASAP Support Program
Our Eyes on
your Network
Like all businesses
your size, you depend on your network to perform at its
peak. How often have you wanted to send an important
email only to find that the email server was down? How
often have you wanted to access important client
information, but the database or file was inaccessible?
In today’s
competitive environment, you cannot afford to fall behind. A
partnership with James
Boyd Associates will help prevent this.
JBA has developed an unmatched level of expertise in
serving the unique needs of small to mid-sized business
through our exclusive
ASAP Support
Program.
James Boyd
Associates’ ASAP Support Program can address your
IT needs by:
- Monitoring the
critical health status of your network devices and
applications, such as your email or Internet connection
- Remotely
diagnosing programs
- Working quickly
to resolve any issues, so that you can get back to
business as quickly as possible
The ASAP Support
Program will reduce downtime by dramatically shortening
the time from failure to issue resolution. At James
Boyd Associates, we will monitor the availability of
your critical services, and at the first sign of trouble,
immediately inform you of the issue. You can also
pre-arrange for our technicians to automatically begin the
remediation process on critical devices – you’ll never know
there was failure!
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Why Choose
James Boyd Associates as YOUR Technology Support
Partner?
Access to a
Wealth of
IT Expertise and Experience:
James Boyd Associates has been doing business in the
Western Pennsylvania region for 16 years. Our staff is
accredited by Microsoft and CompTIA.
Tailored Program:
Our ASAP Support Program
is crafted to your requirements.
- Allows for a
more
PROACTIVE methodology
- 24x7 Network
Monitoring
- Utilizes a
blend of technology and technical expertise
- Priority
service
- Team with a
Microsoft Certified Partner Organization
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